Factor Source


	Why Factor Source? Factor Source emerged to meet the growing demands and needs of the specialty finance industry, providing cost effective solutions as an independent, strategic resource for factoring and ABL companies nationwide. The Factor Source team has over 40 years of financial services experience and over 20 years of experience in factoring and asset based lending.

FactorSource.com
Protecting Your Privacy

Factor Source (the "Company") is concerned about your right to privacy. We are committed to providing you with the highest quality products and services while protecting your personal and company (collectively "Customer") related information (collectively "Customer Identifiable Information"). Providing the highest quality products and services requires that we collect, maintain and use certain Customer Identifiable Information to provide our products and services to you efficiently, effectively and economically. You do not have to have a MyFactorSource® account to visit our site. When you visit our website you can be assured that any information you provide to us will be handled with great care according to the standards outlined below.

Policy Change

Factor Source reserves the right to change this Privacy Policy from time to time. If FactorSource makes a change, this Privacy Policy will be updated accordingly and we will post a change notice of our updated Privacy Policy on our Site. We may send registered users an email, so you are always aware of what personal information we may collect and how we may use this information. After such change notice posting and/or your receipt of our email, if any modification is unacceptable to you, you shall cease using this Site. If you do not cease using this Site, you will be conclusively deemed to have accepted the change.

Security Practices to Protect Your Information

Your information is used strictly for business purposes. Factor Source employees are trained to respect your privacy concerns and to safeguard your Customer Identifiable Information. In addition access to Customer Identifiable Information is provided only to those employees who need to know the information or in order to serve you better. Factor Source continuously modifies its physical and electronic safeguards to ensure compliance with all state and federal regulations and to protect your Customer Identifiable Information.

This policy applies both to current and former Customers of Factor Source, and is designed to comply with the privacy provisions of Title V of the Gramm-Leach-Bliley Act, as well as applicable federal privacy regulations, as amended.

Contacting the Web Site

If you have any questions about this Privacy Statement, the practices of this site, or your dealings within this web site, you may contact:

Webmaster
Factor Source
4347 W. Northwest Hwy, Ste 120-332
Dallas, TX 75220
webmaster@FactorSource.com

Information Collection & Use

You are not required to establish an account with, purchase anything from, or provide any information to Factor Source for any reason to use this web site. If you would like to take advantage of the products or services available to you through FactorSource.com, you will be required to provide us with certain information so that we can assist you in that process. Some of the information you provide us will be used for assisting with the product or service you want and some of the information will assist us in protecting your privacy and the security of your information.

Purchases and Services

If you purchase a product from or utilize a service provided by us, we may ask you to set up a MyFactorSource® account and we will request certain Customer Identifiable Information from you during the process. You will be asked to provide contact information (such as business name, contact name, phone number, e-mail, and mailing address) and, perhaps, other Customer specific information (such as federal tax ID) in order to set up your MyFactorSource® account or to fulfill a purchase or utilize a service offered by or through Factor Source.

We use this information only for fulfilling your request for our products or services and protecting the security of your account information. If we have trouble processing an order or fulfilling a service, we will use this information to contact you.

Federal Tax ID Numbers

We use your federal tax ID number to create a MyFactorSource® account for Security Purposes Only. This information will be kept confidential by Factor Source and will help us to better maintain the security of your account.

Surveys and Customer Feedback Opportunities

From time-to-time we may provide you the opportunity to participate in surveys to assist us in evaluating our level of customer service to you. If you participate, we will request certain identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information, or participate at all. The requested information typically includes contact information (such as name, address, e-mail address, and telephone number) and demographic information (such as zip code).

We use this information to verify survey participants, tabulate results, and improve the site experience for our Customers (in the case of anonymous information collected in surveys).

We often use a third party service provider to conduct these surveys; these companies are prohibited from using our users' Customer Identifiable Information for any other purpose. We will not share the Customer Identifiable Information you provide through a survey with other third parties unless we give you prior notice and choice.

Customer Communications

Post Purchase e-mail Communication

When you purchase a product or request our services to assist you, we may send you a confirmation e-mail that includes the details of your purchase or your request of our services if you provide your e-mail address during the purchase or service request process. If you provide your e-mail address during the process, we may also use this information to contact you about purchase or service-related information in connection with your purchase or request. We will not use this e-mail address for other promotional purposes without your consent.

e-Mail News and Updates

As a Customer of Factor Source, you have the option of opting to receive periodic e-mail communications from Factor Source. The default option is for you to receive the e-mail communication, so you need to proactively indicate you desire not to receive the communication if you are not interested in the associated news from Factor Source.

Promotional Mailings

As a Customer, you may receive periodic promotional and/or information postal mailings from Factor Source and/or our select marketing partners. If you do not wish to receive such promotional mailings, you may e-mail us at Promos@FactorSource.com and simply put Unsubscribe – Mailings in the subject line of the e-mail. We will be happy to remove you from our mailings.

Informational E-Mails

We periodically send informational and/or non-promotional e-mail to our Customers and others to update Customer information, communicate new or existing product or services updates, and to communicate other information. You may opt-out of these e-mail communications, which are informational and/or promotional in nature, by e-mailing us at Promos@FactorSource.com and simply put Unsubscribe – E-mail in the subject line of the e-mail. We will be happy to remove you from our mailings.

Service-Related Information

As a Customer of Factor Source, we will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our web site is temporarily suspended for maintenance, we might send you an e-mail. You may not opt-out of these communications, which are informational in nature.

Customer Profile

Site Usage Profile

We store information that we collect through cookies and log files to create a "profile" of your preferences and use of our site. We do not tie your Customer Identifiable Information and your purchasing history to information in the profile. We also do not share your profile with third parties.

Supplementation of Information

We may on occasion supplement the Customer Identifiable Information you submitted to us with information from third party sources.

Address Verification

We may use a third party to verify your address, telephone number, website address, or other information generally available in the public domain in order to ensure we maintain the accuracy of our database.

Enhancement of Profile Information

We provide services to other companies for their products and services. In doing this, we receive information regarding our Customers and add it to our existing Customer database, to better serve you. To enrich our Profiles of our customers, we tie this information to the Customer Identifiable Information they have provided to us.

Information Sharing and Disclosure

Aggregate Information (non-Customer Identifiable)

We share certain aggregated demographic and aggregated product utilization information about our Customer base with our strategic partners, those we provide third party service for and advertisers. This information does not identify individual users. We do not link such aggregate user data with Customer Identifiable Information.

Customer Identifiable Information

We share Customer Identifiable Information from our web site with third parties as follows:

Company-Agents

We use outside companies to fulfill some of the request that you may have for our products or services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Product and Service Suppliers

Third party service providers and product suppliers may fulfill your product purchase or service requests. We do not share your email address with these suppliers unless they need it in connection with your purchase of our products or services, and we restrict their use of this information to that purpose. We do not limit our suppliers' use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any supplier whose products you purchase through FactorSource.com. These suppliers also may contact you as necessary to obtain additional information about you or to deliver your products or services.

Other Third Parties

We use third parties for some professional services that help us to serve you better. Although we are required to disclose Customer Identifiable Information to such third parties, they are not permitted to use the information for any purpose other than to provide services to the Company, and to you the Customer.

Legal Disclaimer

We reserve the right to disclose Customer Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

Log Files and Cookies

We may use a third-party tracking service that uses cookies and log files to track non-Customer Identifiable Information about visitors to our site in aggregate. We do not link automatically-collected data to personally identifiable information.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze aggregate trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any Personally Identifiable Information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to store your account number, so you don't have to enter it each time you want to log-in to your MyFactorSource® account. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited and we will not be able to provide you with the most convenient experience.

Links to Other Sites

This web site may contain links to other sites that are not owned or controlled by Factor Source. Please be aware that we, Factor Source, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects Personally Identifiable Information. This privacy statement applies only to information collected by this web site.

Bulletin Boards/Chat Rooms/Photo Galleries

If you use a bulletin board, chat room, or photo gallery on this site, you should be aware that any Personally Identifiable Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Personally Identifiable Information Changes

If your Customer Identifiable Information changes or if you no longer desire our service, you may correct or update the information from your MyFactorSource® account or by contacting us by telephone or postal mail at the contact information listed below. If you want to deactivate your account, please contact us at the contact information listed below.

Your Online Password

Your MyFactorSource® online password is unique to your account and is designed to protect your account from unauthorized use. Factor Source will not be responsible for any lost, stolen, or otherwise disclosed passwords. Additionally, Factor Source will not replace or reinstate any products that are purchased, generated or redeemed by unauthorized password activity. Accordingly, your password should be guarded and not provided to anyone.

Security

We use Network Security Services (NSS) to protect your billing information. Secure Sockets Layer (SSL) encrypts information and keeps the data private and confidential between your machine and Factor Source. This technology makes it safe to transmit your Customer Identifiable Information over the Internet.

Look for two security icons, the "s" after "http" (?) in the address line and the lock in the top menu bar and bottom status bar of your browser in Netscape (or in the bottom status bar only in Internet Explorer).

We follow generally accepted industry standards to protect the Customer Identifiable Information submitted to us, both during transmission and once we receive it.

Business Transitions

In the event Factor Source goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Customer Identifiable Information will likely be among the assets transferred.

If you have any questions or suggestions regarding our privacy policy, please click here to contact us.